At Handcrafted World Instruments, we promise above and beyond customer service, with  your complete satisfaction our primary goal.  All products are inspected before they are carefully packed for shipping.  All orders are packed and shipped the same day you place your order, or on the morning of the next business day. If for any reason you are not satisfied with your purchase, you can return it within 30 days of placing your order.   We are here to help before, during, and after you place your order.